I. Right to Voluntary Treatment
If you are a legal adult (18 or older in FL), you have the right to request voluntary mental health services. You have a right to:
• Receive a comprehensive, individualized assessment of your needs and problem areas.
•
A customized treatment plan, to be reviewed at regular intervals, developed with your input, and implemented with your full consent.
• Consistent and ethical treatment, terminating our treatment when it is no longer needed or at your request.
• Referrals to other competent professionals and resources as adjunctive treatment options reflective of your treatment plan.
• Return to treatment following termination.
•
Be considered for treatment despite inability to pay the full fee (not unwilling) and be considered for a reduced
fee based on specific standardized criteria.
II. Right to Refuse Treatment
You have a right to:
• Refuse treatment and receive a referral to another qualified mental health professional.
• Be informed about risks associated with refusing treatment.
III. Right to Confidentiality/Privacy
You have a right to:
In general,
information about you is understood to be confidential and your privacy protected (Please read Notice of Privacy Policy & Technology & Social Media Policy).
• You have the right to be informed if any of your PHI has been breached or compromised (authorization to contact you below).
•
Determine the amount of information to be released, whether to or from anyone, by signing an Authorization to Release Mental
Health Information.
IV. Right to Comfortable Mental & Physical Environment
You have a right to:
• Be treated with courtesy, respect,
and professionally.
• Feel comfortable, safe and be afforded a sense of privacy in my office.
V. Right to Information
You have a right to:
•
What you can expect during treatment with Journey Into Wellness Counseling Services LLC including appointments, fees, and all relevant office practices, policies, and procedures.
•
Therapist credentials, educational experience, treatment philosophy, professional Code of Ethics, FL State Social Work Licensure requirements, Federal HIPAA regulations.
VII. Right to a Grievance Procedure
You have a right to:
File a formal complaint against Journey Into Wellness Counseling Services
LLC/Julie Wells LCSW, CP, TEP if you feel that you have been wronged or mistreated
in any manner. If you wish to file a complaint, you have the right to file a complaint verbally or in writing with Julie Wells PO Box 464 Crystal Beach, FL 34681 journeywellness@aol.com or with the Secretary of Health and Human Services at 200 Independence Avenue, S.W. Washington, D.C. 20201 or by calling (202) 619-0257. All complaints will be handled respectfully, with the intention of a resolution, and you will not be retaliated against.
