RSVP Session 1: Certified Guest Service Professional
SPEAKER: RAYMOND HO

Guest Service Gold® is a comprehensive program designed to accomplish the goal of creating guest service-oriented line-level employees who know how to engage with their guests in order to provide memorable guest service.

Learning Objectives:

• Recovery: Turn it Around!

• Personalisation: Provide an Individualised Experience!

• Knowledge: Be in the Know!

• Passion: Inspire Others!

• Commitment: Be All In!

• Inclusion: Include Everyone!

• Personality: Be Yourself!

Who should attend: Front liners who deals with customers

Date: 10th - 11th October 2018
Time: 09:00am - 05:00pm
Venue: TBC
Fees: RM1,215 (HRDF Claimable)

REGISTER BEFORE : 17th SEPTEMBER 2018

Email address *
Name *
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Designation *
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Business Name *
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How many person/s will attend? *
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Bank Account Details
Account Name: Emerging Journey Asia SDN BHD

Bank Name : Public Bank Berhad

Account Number : 3141 76 2229

Contact us for more information
Contact us at info@ejasia.net or call 03-2242 4811
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