Guest Service Gold® is a comprehensive program designed to accomplish the goal of creating guest service-oriented line-level employees who know how to engage with their guests in order to provide memorable guest service.
• Recovery: Turn it Around!
• Personalisation: Provide an Individualised Experience!
• Knowledge: Be in the Know!
• Passion: Inspire Others!
• Commitment: Be All In!
• Inclusion: Include Everyone!
• Personality: Be Yourself!
Who should attend: Front liners who deals with customers
Date: 10th - 11th October 2018Time: 09:00am - 05:00pmVenue: TBCFees: RM1,215 (HRDF Claimable)
REGISTER BEFORE : 17th SEPTEMBER 2018
Account Number : 3141 76 2229