Wellness Tourism Capacity Development Survey
This survey is conducted by the consultants engaged by IBF Consulting, funded by the European Union and supported by the Sri Lanka Tourism Development Authority. Your valued contribution will be kept in confidence and data used to guide the capacity development activities of the Sri Lanka capacity development for wellness tourism project
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Thank you for completing the survey below.
BACKGROUND INFORMATION
Please tell us about you and your organisation
What is your job title? *
How many years have you worked in the wellness sector *
What is the location of your centre/hotel? *
How many therapy rooms does your centre have? *
If a hotel, how many rooms do you have? *
Which treatments do you offer?
HUMAN RESOURCE DEVELOPMENT
How many staff do you currently employ? *
How many staff are employed full time? *
How many staff are employed part time? *
How many therapists do you currently employ? *
How many female therapists do you currently employ? *
How many male therapists do you currently employ? *
What qualifications have your staff achieved?
What training or development do you provide to your staff?
What training methods do you use?
How do you assess the training needs of employees?
How do you measure the extent to which participants change their behaviour back in the workplace as a result of external training?
CHALLENGES & RECOMMENDATIONS
What are the main challenges you face in providing quality wellness services?
What support would you like from the government for the wellness sector?
What support would you like from training institutions?
Which areas/type of spa or wellness treatments do you need training in?
Would you be interested in online or blended learning courses (mix of face to face and online) for your staff, and what would be the priority course subjects?
What recommendations can you make to improve the quality of staff services?
What other recommendations can you make to help strengthen, expand and professionalise the wellness sector in Sri Lanka?
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