HEALTHCARE PERCEPTIONS & SATISFACTION for PELLA REGIONAL HEALTH CENTER and MARION COUNTY, IOWA
The leadership of Pella Regional Health Center and Marion County Public Health invite you to help improve the care and services of our community. Please help by answering these few short questions. Please answer honestly and your responses will be kept confidential.

We understand that there has been an unusual time, potential distribution in services, and impact to the health system due to COVID-19. We know that there will be a different normal due to the Pandemic; however, we are attempting to assess services before the occurrence of COVID to address moving forward. The leadership would like you to answer the following questions without considering the impact that COVID had on services. Thank you again for your participation.
In general, how would you rate the overall quality of the healthcare delivered to your community? *
Very Good
Good
Fair
Poor
Very Poor
Overall quality of care
How would you rate the following healthcare services? (Please select one box for each row)
Very Good
Good
Fair
Poor
Very Poor
Not Applicable (NA)
Pediatric (child) care
Chiropractor
Dentist(s)
Eye Doctor / Optometrist
Family Planning Services
Family Practice (Medical) Services
Home Care Agencies / Home Health
Hospice
Hospital Services
Nursing Home
Pharmacy
Public Health
School Nurse
Teen health (drinking, abuse, safety, pregnancy)
Child (day) care services
Clear selection
In your opinion, how much of a problem are the following causes of poor health in your community? (please select one box for each row)
Not a problem
Somewhat of a problem
Major problem
Don't know
Cancer
Diabetes
Drug Abuse
Substance Abuse
Heart Disease
Mental Illness
Obesity
Pneumonia / Flu
Respiratory Disease
Sexually Transmitted Diseases
Stroke
Suicide
Trauma
Clear selection
Other health problems in your community not listed above?
In your opinion, what areas need additional education or attention in our community? (Please select all that apply)
How would you rate each of the following in your community?
Very Good
Good
Fair
Poor
Very Poor
Not aware of the services
Caregiver training programs/support groups
Early childhood development programs
Prevention of falls
Obesity prevention and treatment
Spiritual health support
Drug abuse programs
Reduction of opiate/narcotic use
Alcohol use and treatment programs
Transportation (bus) services in community
Violence prevention
Clear selection
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