Phone Repair Course Survey

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Thank you for taking the time to participate in this survey. Your comments and suggestions are VERY important. We are building an industry leading repair course for training new repair technicians both for the new technician who wants a repair job or a repair store owner who wants to have a super easy and affordable repair training course for new technicians they hire. We plan to be a go-to for all things repair and one of the ways we will accomplish this is by building a world class repair training course like no other.

Please fill this quick survey and let us know your thoughts (your answers will be anonymous).

How deep are you in the tech repair industry? *

I'm deep (10 plus years in this industry, or own/manage more than one repair store)

I'm not new but I have decent experience (around 5 years as a tech or owner/manager of a repair store)

I'm brand new to the industry but I'm catching on quickly (new tech or new repair store owner/manager)

I'm heading out of this industry (no longer repairing, or selling off repair business)

I'm an owner/employee of a repair parts supplier but still have repair experience

I'm a self employed mobile repair tech

Other:

What is your profession or skill? *

Manager/owner of a repair store

Repair School instructor

Technician (Tier 1)

Technician (Tier 2)

Technician (Tier 3) + Micro-Solder experience

D.I.Y. enthusiast

Geek Squad or similar technician that works mostly on computers, stereo system, and similar installations

An iCracked or self employed mobile repair technician

An online parts store or wholesale representative

Other:

Required

If you've used a repair training course (in person or online) what course did you use? Select up to 3 *

No online courses yet

Cellular Repair School (cellularrepairschool.com)

Cellbotics Training Course (cellbotics.com)

Wild PCS training (wildpcs.com)

Cell Phone Repair Academy (cellphonerepairacademy.com)

Jessa Jones Course (ipadrehab.com)

Udemy or Skill Share course

An iCracked or self employed technician

Taught on the job (no courses)

Self taught (no courses)

Other:

Required

Do you want to use an online repair training course for your new technicians? Select only 1 *

Yes, using an online repair course of some kind would be helpful for new techs

Yes I have, but it costs too much so I teach new techs myself

No, I prefer to have my techs go to an in person hands-on training course

No, I prefer to teach my techs myself in the repair store or from my other experienced techs

No, I only hire techs that have previous experience

Required

What is the most important topics you want a repair course to cover? Select up to 5 *

Cell phone repair (iPhone, Android) and Tablet repair (iPad and Android tablets)

Smart Watch (Apple watches)

Smart Watch (Android watches)

Soldering (basic)

Micro-soldering (advanced)

Liquid damage repair

LOCA/OCA Glass only screen repair

Laser machine iPhone back glass removal

Customer service and device diagnosis skills

General store operations (such as inventory, parts ordering, POS training)

Other:

Required

What is the absolute MOST you are willing to pay for an excellent online repair course? (As a Repair store owner wanting to train your new techs) *

No online training for my techs

$99 a month (subscription, one per store)

$199 a month (subscription, one per store)

$499 a month (subscription, unlimited stores)

$999 one time purchase (one year access to all videos, one per store)

$1999 one time purchase (forever access and unlimited stores, new updated course require new purchase)

$2999 one time purchase (forever access including any and all updated tech training)

Other:

What is the absolute MOST you are willing to pay for an excellent online repair course and phone flipping course? (As an new tech or new store owner) *

I'm a store owner/manager or experienced tech, don't need any training

$999 one time purchase (30 day access to all videos, no repair kit included)

$1999 one time purchase (one year access to all videos, premium repair kit, e-book with tools and screw mats included)

$2499 one time purchase (forever access including all new tech training and premium tools, e-books and screw mats)

Other:

What information or guides do you use on a daily basis for fixing devices you are not familiar with? *

iFixit.com

Youtube teardown videos

Other sites such as fixez.com that has some repair guides

None, trial and error (being careful and figuring it out)

Other:

Required

Do you or your techs you manage use any magnetic mats or screw mats or holders? *

No, I don't really use any screw mats, just the table

Yes, Screwmat.com screw mats

Yes, a Chinese knockoff version of screwmat or similar type

Yes, a "screw board", the one with holes in it

Yes, a blank white re-writable magnetic mat (like the iFixit project mat)

Yes, I have made my own custom screw holder

Yes, I own several kinds

Other:

Required

What device do you see the most in your repair store? Select at least 3 *

I am not a store owner or don't yet know how to fix devices

Latest iPhones (iPhone 13s and 14s)

Last Gen iPhones (iPhone 11, 12, 13)

Older iPhones (iPhone 6, 7, 8, X)

Latest Samsung phones (S20, S21, Z Fold and Z Flip)

Budget smartphones (Low cost or "free" phones)

Non-apple and non-samsung phones

iPads

Android tablets

Computers (Windows laptops)

Computers (Windows desktops)

Macbook laptops

Mac desktops (Mac Pros)

Mac desktops (iMacs)

Mac desktops (Mac mini's)

Tablet computers (Surface tablets)

Apple watches

Smartwatches (android)

Portable game systems (PSP series)

Portable game systems (Retro Nintendo gameboy series)

Portable game systems (Nintendo DS series)

Game consoles (Xbox One, Xbox Series)

Game consoles (Retro NES, Super Nintendo, Famicom, N64)

Game consoles (Playstation 3, 4, 5)

Gaming controller mods

Drones

TV's

Cameras (DSLR and action cameras)

Hoverboards

Other:

Required

What device(s) would you want to see included in a Repair Training Course? (Check all that apply) *

Retro game systems (Atari, NES, SNES, Genesis, Panasonic 3DO, etc)

Game consoles (Xbox, PS5, etc)

Portable game systems (DSi, PSP, etc)

Game controllers (for custom modding)

Drones

Any Mac computer

Automotive related repairs

Smart watches

Windows laptops

Windows desktops

DSLR cameras and GoPro cameras

TV's

Receivers and stereo equipment

Printers

Appliances (stoves, air conditioners, etc)

Servers and networking equipment

Medical equipment

Traditional watches (Rolex, etc)

Vacuum cleaners (and robot vacuums)

RC Cars and other high end remote controlled vehicles

Other:

Required

Can I contact you for additional information? If yes, please include email address. (optional)

Any comments or tips for building a repair training course for you or someone you know who owns a repair store or wants to learn repair? (Optional)

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