We agree to use the video-conferencing platform selected (Google Meet) for our virtual sessions, and your clinician at the LEC will explain how to use it if needed.
You need to use a webcam or smartphone during the intake & feedback sessions.
It is important to be in a quiet, private space that is free of distractions (including cell phone or other devices) during the intake & feedback sessions.
It is important to use a secure internet connection rather than public/free Wi-Fi.
It is important to be on time. If you need to cancel or change your tele-appointment, you must notify your psychologist in advance by phone or email.
We need a back-up plan (e.g., phone number where you can be reached) to restart the session or to reschedule it, in the event of technical problems.
I understand the LEC provides non-emergency assessment services by scheduled appointment only. If, for any reason, I am unable to contact my clinician, and I am having a true emergency, I will call 911, check myself into the nearest hospital emergency room, or call Colorado’s Crisis Hotline (844) 493-8255. The LEC does not provide after-hours service without an appointment. I understand that if I leave a voicemail for my clinician on the phone number provided, my clinician will return my call by the end of the next business day, excluding holidays and weekends.
We need a safety plan that includes at least one emergency contact and the closest emergency room to your location, in the event of a crisis situation.
If you are a minor or under the age of 13, we need the permission of your parent or legal guardian (and their contact information) for you to participate in telepsychology sessions.
You are responsible for full payment of your sessions; please be aware that if you submit your invoices to your insurance company for reimbursement, they may or may not reimburse telehealth.
As your clinician, I may determine that due to certain circumstances, telepsychology is no longer appropriate and that we will discuss alternative options.