Return or Exchange Request
After you fill out this return request, we will contact you to go over details before a return is authorized.

Our return policy is 30 days from purchase date, and we may try to exchange your product first before issuing a refund if necessary. We would rather see you as a happy user, so let's try to figure out what is happening.

Please see our policy here: https://www.simtek.io/pages/returns

Fill out the information below completely.

What item would you like to return? *
Required
What is wrong with the item? *
Please enter the product number
Your answer
What is the 16 digit device id (located on the battery door underneath QR code)
*Only pertains to sensor returns.
Your answer
May we help you try to remedy the situation, either by fixing your current problem or exchanging or some other way?
Your answer
Contact info
Your name *
Your answer
Phone number *
Your answer
E-mail *
Your answer
Preferred contact method *
Required
Questions and comments
Your answer
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