Application for Credit/Refund Form

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To proceed with the credit/refund application, please follow the following steps:

• Fill out the form below with the required details.

• Our team may reach out to you via email if further clarification is required.

Application date: *

YYYY

CONTACT DETAILS:

Username:

Registered Email: *

Registered Mobile No: *

CREDIT/REFUND DETAILS:

Application for wallet credit refund

Required

Please indicate the reasons for refund: *

High charging fees

Lack of Support

Charging location is not accessible

Mobile App is not functional

Charger is not functional.

Other:

Required

Please indicate how the wallet was previously top-up: Please select one only

* Refund is processed back using the original top-up method.

Credit Card

PayNow

OCBC Digital

Please indicate the refundable amount:

Please confirm if you wish to proceed with the closure of your account.

Yes

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