Customer Satisfaction Survey

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Please take a moment to complete a quick survey.
The Office of Vital Records is committed to a high standard of customer service. In order to provide the best possible service, we need to consider your needs and opinions. The survey is completely anonymous, unless you choose to add your personal contact information at the end. Thank you for your time!

Please select the service(s) that you requested: *

Copy of Birth, Death, Marriage, or Divorce Certificate(s)

Genealogy Records

Correction or Change to a Vital Record

Adoption or Paternity Establishment

Other:

Required

I requested service by:

Phone

Mail

Internet

In Person

Application ID (If Applicable):

Please choose the appropriate time that it took to receive your request: *

Less than 5 business days

Between 5 and 10 business days

Between 2 and 3 business weeks

More than 3 business weeks

Required

I received the information or service(s) I needed: *

The information or service(s) were clear and understandable: *

The service provided was in a timely manner: *

Vital Records staff was polite and friendly: *

Vital Records staff was knowledgeable and well informed: *

Vital Records staff was helpful: *

Overall satisfaction of service provided: *

Provide any feedback to improve the process.

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