Patron Satisfaction Survey
The Spruce Grove Public Library wants to give you the best possible library service. Please let us know how we are doing and what you suggest we can improve! It will only take a couple of minutes to fill out.

Please answer the following questions using this rating system:
1=not satisfied
2=very little satisfied
3=moderately satisfied
4=very satisfied
5=completely satisfied
6=N/A, does not apply to me

How satisfied are you with (the) Spruce Grove Public Library...
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...staff and customer service? (pleasantness, skills, knowledge, helpfulness, ...) *
...collection of physical materials? (books, kits, movies, music, video games, ...) *
...electronic resources? (e-books, digital magazines/newspapers, databases, ...) *
...electronic services? (public computers, wi-fi, printing/scanning, faxing, ...) *
...available & accessible spaces that support personal learning? (tutoring, studying, homework, general knowledge, technology, DEI (diversity, equity & inclusion), ...) *
...programs and their variety? (Consider: did you find a program of interest? If you did not participate in SGPL programs in 2021, please respond with choice 6, "N/A") *
...presence in the community and at community events? (Consider: did you see and hear about SGPL outside of the library facility?) *
...hours of operation? *
...physical location of the facility and its general use of available space? *
...COVID-19 Response Plan that - throughout the pandemic - prioritized public communication, development of curbside service; digital service and virtual program expansion; introduction of Zoom special events; and a new online chat service? *
If you have any additional comments, please share them below.
Thank you very much for your time!
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