University of York International Student Support Self-Referral Form

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University of York International Student Support Self-Referral Form

Important: Christmas Closure Period

The International Student Support Team will finish work for the Christmas Closure Period at 4pm (UK time) on Tuesday 23 December and will be returning to work at 10am (UK time) on Monday 5 January.

If you submit a query to us before we close on Tuesday we will try to respond to you before we finish, but as our standard response time is within 5 working days please be prepared to not receive a response until after the Christmas closure period.

If you submit a query to us during our closure period you will receive a response within 5 working days of Monday 5 January.

If you need support during this time, please take a look at the following pages:

Support over the winter break.
Help with eVisas
Campus safety - on call 24 hours a day for emergencies. You can connect with them 24/7 with the SafeZone app. Alternatively in an Emergency phone 01904 323333 and Non- Emergency 01904 324444
Mental Health Support - In an emergency, call 999 if you, or the person you are concerned about is in immediate danger. Find further information on crisis support on the University Webpages. You can also download the TalkCampus app to talk to other students if you are struggling and worried about your mental health.
Further support is available from Student Space winter break.
Information on local food banks can be found on the York Food bank webpage.
Semester dates for 2026 can be found on the Semesters webpage.
Visa is expiring and need to apply for a new visa? We have guidance on applying to renew your visa from our webpages.
Due to travel to the UK but still need to apply for your visa? We have guidance on applying for a Student Visa from outside the UK on our webpages.
Worried you may have been targeted by a scam? Our Scammers - they’re after your money webpage has information on identifying scams and how to report them.
Have questions about a Graduate visa application? We have plenty of guidance on applying for a Graduate visa from our working after your studies webpage.

Please complete this self-referral form if you require advice from a member of the International Student Support team.

The International Student Support team can advise you on various different matters related to being an international student such as; Student Visas, EU Settlement Scheme, Graduate Visas, BRP Issues, Lost Documents, Leave of Absences, Course Changes and and any general student support matters.

You can also find plenty of useful immigration advice and information on international student support from our web-pages.

After you make a submission to this form a member of the International Student Support Team will contact you, by email, within three working days.

Office Opening Times:
Monday - Friday
10:00am - 16:00pm (UK time)

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