Sumter County Transit Customer Satisfaction Survey
Mission: SCT affords all citizens of the County professional, efficient, and cost-effective transportation services. SCT provides safe, clean, comfortable, and economical transportation and is alert to citizen needs in order to prepare for those needs in a timely manner.

Please rate your satisfaction with our services in the chart below:

Date
Date
Your answer
Are you riding door -to-door or on a route
Are you riding door-to-door or on a route?
If you are riding on a route. Which route?
If you are riding on a route, Which route?
Your answer
Recent scheduling of trips has been smooth and easy.
My reservationist was polite and helpful.
SCT vehicles are comfortable.
SCT vehicles are clean.
My driver was helpful and courteous.
My driver was careful and safe.
I get picked up for my appointment on time.
I am delivered to my appointment on time.
Rate your overall satisfaction with the SCT services you receive.
I am a frequent passenger with SCT. *
Required
How many times per month do you use Sumter County Transportation?
I travel on SCT vehicles to doctors' appointments outside of Sumter County.
How many times per month do you travel on SCT vehicles to doctors' appointments outside Sumter County?
When you travel to doctors' appointments outside of the County, do you arrive on time?
If you answered no on above question please explain why
Your answer
Do you have any suggestions on how we can improve our passenger services
Your answer
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