Schedule a Call Back from a Parent Support Counselor
If you have a question, an issue to talk about, need information about our mental health services and parent education classes, or are looking for Alameda County resources, you can use this form to let us know a good time for one of our counselors to call you back.
Fill out this form and mark windows of time you would like a counselor to call you back. We can call you back between the hours of 5pm and 11pm PST, every day, including weekends. The Helpline is open, but call backs are not available on these dates:
Thanksgiving day and Friday, 11/26 and 11/27
Christmas eve and day, 12/24 and 12/25
New Year's eve and day, 12/31 and 1/1
If you would like to speak to someone sooner, call our 24-Hour Parenting Stress Helpline at 1-800-829-3777.
Please note: If you have a language preference other than English, our Parent Support Counselor will need to use a translator from the Language Line to complete your call.
Name (first name only is OK)
Best phone number to reach you. Include your area code.
Which days and windows of time would you like a call back?
Please select all that apply
Briefly, what would you like to discuss?
What is your preferred language for the call?
Is it OK to leave a message?
Any other comments and/or questions?
REMEMBER: If you need immediate help, call our 24-Hour Parenting Stress Helpline at 1-800-829-3777.
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