Cancellations/Late
Payments / Arrears
Late payments may result in the
suspension of lessons. ALL NSF CHEQUES
WILL BE CHARGED A $35.00 HANDLING FEE. Declined Credit Cards and late
E-transfer payments not paid within 48 hours will be charged a $5.00 handling fee.
Enrolment is only accepted from those returning students whose fees and
accounts are paid up to date and are in good standing. Any arrears must be paid
in full before subsequent enrolment is accepted.
i.
Student Initiated Cancellations:
Please note that lessons cancelled by the student may not be made up. Make up
lesson policy is at the sole discretion of the instructor (see Make up Lessons
below). Non-attendance of lessons does not constitute withdrawal.
ii.
Group Lessons:
Due to the continuous nature of group lessons, missed lessons cannot be made up
and withdrawal from classes cannot be refunded.
iii.
Student Initiated Withdrawal or
Instructor Change:
In the event of student withdrawal, or a student initiated change of
instructor, 15 days' notice for weekly lessons must be given, 30 days for
bi-weekly lessons (adjusted for Hallowe'en, Christmas, Easter, and Spring
Breaks closures). This notice must be given whether or not the student attends
these lessons. There will be no refund of fees for this period of notice.
Registration fees are not refundable.
iv.
Instructor Initiated Cancelled Lessons:
Most of our instructors are performing artists. This means there may be some
disruption of the normal lesson times. The instructor will do everything
possible to find a mutually agreeable time to make up any lessons they cancel
due to illness or personal/professional commitments. In the event that a time
convenient to both parties is not found, credits or refunds will be issued at
the end of the term.
v.
Make-up Lessons:
If lesson(s) are cancelled by the parent/student, it is at the sole
discretion of the instructor whether or not to provide a make-up
lesson. Instructors are under no obligation to do so. Parents/Students are
highly encouraged to contact their instructor prior to enrolling in a
class to discuss the instructor's make-up policy. The instructors are
here for your lesson whether or not you are able to attend and we are therefore
unable to issue refunds for any missed lessons. However, if the instructor
cancels a lesson, you will either receive a make-up lesson or you will be
refunded for that lesson at the end of the term.