WG RETRO: Missing/Defective/Returns Form
Please fill out the form below for each item ( SKU ) which is defective or have missing

Our normal policy is to send a replacement, rather than a refund/credit as a direct replacement. When this is not possible, we will contact you.

If you have any images of any damaged items or packaging please include these with your claim ( this can help us to identify problems our end and improve the service to yourselves and others, so this is much appreciated ).

We may ask to see the item in order to asses the problem for future quality control. If that is required we will arrange a pick up. As such please keep the item until the return form is processed whereafter you can keep/destroy the items unless otherwise mentioned.

Company Name
Your answer
Item Name ( of the item needing returning/refunding ) :
Your answer
Item Number: ( Sku )
Your answer
Order Ref:
Your answer
Date of order:
Just put approx date if you are not sure
MM
/
DD
/
YYYY
Payment type ( cheque/bacs/card)
Credit/debit card, Bank Transfer, Cheque or other...please state
Your answer
Please note reasons for return and any useful information about the problem. With feedback we will endeavour to reduce problems in future, so your help is much appreciated and we apologise for any inconvenience caused with the item(s) in this case.
Your answer
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