Centre for Perfect Care Stakeholder Survey

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Please could you complete the user survey below.

The following survey is for staff and stakeholders internal and external to Mersey Care Foundation Trust, in respect to the work of The Centre for Perfect Care. The survey should take 5-10 minutes, and will support the ongoing development and improvement of the service, especially in the context of Mersey Care’s organisational development and the needs of the Places and communities in which our services are being delivered.

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Centre for Perfect Care

1. Which of the following statements reflects your understanding of Mersey Care’s Centre for Perfect Care?

I have used/ contacted the service in the last 12 months

I have used/ contacted the service, but not in the last 12 months

I am aware of the service/ understand what they do, but have had no contact with the service

I am not aware of the Centre for Perfect Care, and what they provide

Clear selection

2. Do you have trained QI (quality improvement) staff embedded within your team/ service/ division?

Yes

Clear selection

3. Have you any ideas that would improve the uptake of QI activity across your team/service/division?

4. How do you think the CfPC could better align with operational teams, across the organisation?

5. What kind of support would you be looking for from the Centre for Perfect Care in future?

6. If you have contacted/ been supported by the Centre for Perfect Care:

(You may have worked with Chen Shoko, Scott Parker, Mark Thorpe, Lizzie Formela, Andrina Hart, Steve Bradbury, Claire Iveson, Wendy Copeland-Blair)

What did they provide/ how did they support you?

7. If you have contacted/ been supported by the Centre for Perfect Care:

What were the best aspects of the contact/ support from the CfPC?

8. If you have contacted/ been supported by the Centre for Perfect Care:

What would have improved your experience with the CfPC?

Thank you for completing this questionnaire!

The Centre for Perfect Care provides services including:

Quality Improvement Service – for individual services, teams, systems and directorates both internal, external or in collaboration with other providers

Evidence Services - to provide evidence at the heart of clinical and corporate decision making within our organisation

Audit Services - Clinical Audit, Management of the AMaT (Audit Management and Tracking) System and Implementation of NICE Guidance

Research Services – to sustain quality research which contributes to better services and health for people with mental health related problems, their carers or our staff.

System Improvement Programmes – specifically commissioned national and regional programmes, including HOPE(S), Zero Suicide Alliance and No Force First.

More information on the Centre for Perfect Care, what it provides, case studies and how to access support is available at www.centreforperfectcare.org.uk

All individual responses collated will not be shared with third parties

If you would like to receive further information and communications from the Centre for Perfect Care, please enter your email address here:

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