Customer Service Review
Please review the service level you received in your home.
Scheduling *
Did we get you scheduled timely? Did we return your communications promptly?
Poor
Excellent
Timeliness *
Did we show up within the window you were originally given? If not, did we communicate to you when we would be there?
Poor
Excellent
Clean and Professional *
Did the tech look presentable? Did we leave a clean site when we were done? Were we respectful?
Poor
Excellent
Quality *
Did the tech answer all your questions? Did the tech explain what was happening?
Poor
Excellent
Effective *
Did the tech solve the problem quickly? Did the tech solve the problem the first time?
Poor
Excellent
Comments
If you have any comments, please share, including the tech's name if possible.If you have any comments, please share, including the tech's name if possible.
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