2023 Water Survey

The City’s water system is provided with water from six (6) city-owned deep basalt wells. Water is pumped from the wells to one of three water storage reservoirs. From there it enters the distribution system. The City maintains approximately 39.5 miles of water distribution lines. Our system provides high quality potable water that is sufficient in quantity for drinking, residential, commercial, and industrial customers as well as meeting the fire protection needs of our community.

The City employs staff trained and certified by the Oregon Health Division Water Program to ensure we are providing quality drinking water to our citizens. Staff performs daily monitoring and maintenance, water sampling and preventative maintenance affecting our wells and reservoirs, main lines, meters, valves, hydrants, leak detection, etc. The City has responsibility of the water system until it reaches the customers' water meter. After water reaches the meter it is the customer’s responsibility to contact a plumber for repairs as necessary.
We want your input on the City’s water utility. 

The City, in partnership with the Walla Walla Basin Watershed Council, has created the following short survey to get feedback and information from our customers.

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Do you live inside Milton-Freewater city limits? *
Do you regularly drink your tap water?
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Do you have concerns regarding the safety of your drinking water?
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How would you rate the water quality for the following:
Excellent
Good
Fair
Poor
Taste?
Odor?
Color?
Pressure
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Overall, are you satisfied with the water you receive from the City's water system?
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Do you know how to contact the water department if you have questions or concerns about your water service?
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Do you know how much water you use each month?
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If yes, what is your average water usage (in gallons)?
How much do you spend each month for your water service?
Do you understand the information on your utility bill?
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How important is safe, reliable drinking water to your community?
Not Important
Extremely Important
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Please rate your interest in the following conservation activities:
Installing high efficiency household fixtures and appliances
Not Interested
Extremely Interested
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Programs to help landowners install water-wise landscapes
Not Interested
Extremely Interested
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Retro-fit stormwater system for rain gardens, etc. 
Not Interested
Extremely Interested
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Improving irrigation efficiencies at City parks and buildings  
Not Interested
Extremely Interested
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Creation of water-wise landscapes at City parks and buildings
Not Interested
Extremely Interested
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Replace old water mains to reduce system leaks
Not Interested
Extremely Interested
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Increase water rates to encourage conservation
Not Interested
Extremely Interested
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For water right holders: seasonal or split-season water leases to increase river flow
Not Interested
Extremely Interested
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How would you like to receive information about local water supply and conservation opportunities? (Check all that apply)

If you are interested in learning more about conservation or local water supply or are interested in participating in a conservation project, please provide your contact information.

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