How the Ride Request Process Works
When you submit a request, your information will go into our database. This request is not a booking... it is a request for a booking. This form enables you to request a lesson or trail ride but in no way guarantees the availability or reservation at the stables. No reservation is confirmed until you have paid your booking invoice sent by our booking system via email.
Once we receive your request, the owner of the stables will check the ride calendar to see if there are appropriate horses and guides available to take you riding .
If we have appropriate horse availability we will send you a booking invoice that you can pay online through our system. Be sure to read the entirety of that invoice as it explains our rules and requirements as well as details for your ride.
Please understand that stables owner, Erika, is not only answering emails but also guiding trail rides and teaching lessons for up to 10 hours a day. It may take a day or multiple days depending on the timing of your request to get back to you if her riding schedule is busy.
If you are requesting a ride weeks or months out, it may take a number of days to get back to you as we may be juggling the requests for this weekend, but we will prioritize your request for that date over future requests coming in.
WHY IT MAY TAKE SOME TIME....
Erika is very careful about how we book our schedule because every horse in our barn is as unique as every rider that rides them.
Each horse has a different size, personality and skillset. Not only that, but each horse has a different preference for other horses that they work with, as well as a different saddles and tack that fit riders differently. We are very careful about which horse we choose for each rider and how we group them together for your group.
We are also very conscious of how we assemble multiple groups into one public ride. Because we only have so many lead guides, our public rides may include a few different groups of people gathered together with additional assistant guides to help throughout the ride. The dynamic between groups is paramount for us and is not simply determined by age and riding ability but a multitude of factors.
If you wish to not ride with other groups, please select that you would like a private ride at added charge.
Because of all of this, the more information you give us about each individual member of your group, as well as what your group as an entirety is looking for in a ride, the more likely we can make sure you are signing up for the ride you are looking for.