JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.
Customer satisfaction survey Georgin 2023
Your opinion is important for us and your answers will allow us to better meet your expectation.
Thank you for devoting few minutes of your time to share your expertise with us.
Sign in to Google
to save your progress.
Learn more
* Indicates required question
1) When was your last contact with our sales team ?
*
Less than one month
Between one to three months
Between three to six months
Between six months to one year
More than one year
2) During this contact, how do you evaluate these aspects ? Very satisfied = 10 / Very dissatisfied = 1
*
1
2
3
4
5
6
7
8
9
10
Easiness to reach the accurate person
Understanding your needs
Sales people disponibility
Sales people technical support
Our reactivity to your raised questions
1
2
3
4
5
6
7
8
9
10
Easiness to reach the accurate person
Understanding your needs
Sales people disponibility
Sales people technical support
Our reactivity to your raised questions
3) What is your opinion regarding our "pre-sales" services ? Very satisfied = 10 / Very dissatisfied = 1
*
1
2
3
4
5
6
7
8
9
10
Technical support
Clarity of our technical and commercial offer
Technical documentations
Adequacy to your technical and commercial expectations
Reactivity
1
2
3
4
5
6
7
8
9
10
Technical support
Clarity of our technical and commercial offer
Technical documentations
Adequacy to your technical and commercial expectations
Reactivity
4) How do you consider Georgin's range of products ?
*
Very complete
Complete
Incomplete
Very uncomplete
5) Among these products, indicate the degree of satisfaction. Very satisfied = 10 / Very dissatisfied = 1
1
2
3
4
5
6
7
8
9
10
Measuring signal converters, threshold relays
Intrinsic Safety Barriers
Indicators and lights
Remote inputs/outputs
Pressure transmitters
"Smart" process transmitters
Temperature probes and transmitters
Pressure switches and thermostats
Pressure gauges and thermometers
Manifolds, taps, ...
1
2
3
4
5
6
7
8
9
10
Measuring signal converters, threshold relays
Intrinsic Safety Barriers
Indicators and lights
Remote inputs/outputs
Pressure transmitters
"Smart" process transmitters
Temperature probes and transmitters
Pressure switches and thermostats
Pressure gauges and thermometers
Manifolds, taps, ...
Clear selection
6) Which product will you appreciate we add to our catalog?
Your answer
7) What is your opinion about your purchase order managment ? Very satisfied = 10 / Very dissatisfied = 1
*
1
2
3
4
5
6
7
8
9
10
Announced delivery time frame
Sales team availability
Contract management of your orders
Respect of delivery times
1
2
3
4
5
6
7
8
9
10
Announced delivery time frame
Sales team availability
Contract management of your orders
Respect of delivery times
8) For which reason(s) did you choose Georgin ?
*
Services quality
Products quality
Value for money
Professionalism
The product range
Company image
Required
9) Are you ready to give us new orders ?
Yes
No
Clear selection
10) How do you judge our company's communication methods?
Very satisfied = 10 / Very dissatisfied = 1
1
2
3
4
5
6
7
8
9
10
Fair and exhibition
Website
Other websites
Magazines
1
2
3
4
5
6
7
8
9
10
Fair and exhibition
Website
Other websites
Magazines
Clear selection
11) How likely are you to recommend Georgin?
*
Quite unlikely
1
2
3
4
5
6
7
8
9
10
Quite likely
12) Do you have any particular remarks or comments?
Your answer
Next
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google.
Report Abuse
-
Terms of Service
-
Privacy Policy
Forms
