Consumer Behaviour on Liquefied Petroleum Gas Delivery System
Greetings, we are a team of design students from Taylor's University and we are currently conducting a research on consumer behaviour on Liquefied Petroleum Gas (LPG) Delivery System. This survey is primarily targeted towards people who use gas and will take about 5-10 minutes of your time.

Liquefied petroleum gas (LPG or LP gas) is a flammable mixture of hydrocarbon gases used as fuel in heating appliances, cooking equipment, and vehicles (basically your cooking gas).

This research aims to achieve the following objectives:
- To understand consumers opinion about the current LPG system
- To evaluate the functions and benefits that our project can bring to society

This survey is completely anonymous, thus your information will be used to contribute to our data collection for our research project. Please kindly answer the questions honestly as we sincerely appreciate your valuable input and feedback that will allow us to gain a better understanding of the current market. Thank you!
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Section 1: Consumer Demographics
This section aims to gauge consumers' demographic information to better understand their background and lifestyle.
1A) What is your age group? *
1B) What is your gender? *
1C) What is your marital status? *
1D) Which part of Malaysia do you live in currently? *
1E) What is your occupational status? *
Section 2: Consumer behaviour on LPG
This section aims to understand your perspective and consumption habits towards using gas.
2A) Which of the following do you mainly use for cooking? *
2B) Do you personally order gas? (If no, answer the following questions based on your household habits) *
2C) How often do you change your gas tank? *
2D) How many gas tanks do you normally order at once? *
2E) How many kilograms of gas tanks do you usually order?
Clear selection
2F) How do you order gas? *
2G) Do you have a brand preference for gas? *
2H) If you chose yes to the previous question, which is your preferred brand? (If no, proceed to skip this question)
Clear selection
2I) Is gas running out ever a concern for you? *
2J) How do you find out when your gas is running out? *
2K) Have you ever experienced any difficulties or struggles in your current gas ordering method? *
2L) If yes, what are they? *Please be specific (Example: Gas doesn't come, gas delivery took a long time...)
Section 3: Possible solutions and innovations for the future of LPG
What if there is an app/website for you to order gas? What are your thoughts?
3A) Have you heard of Halogas or Carigas? Or any other existing apps that allow you to order gas? *
3B) If yes, how did you hear about it? and if you've used it, kindly state which did you use (Halogas/Carigas/Others), and how was your experience with them? *Good? Bad? Let us know us in detail.
3C) If there is an app/website for gas ordering, would you download the app? *
3D) If no, tell us why. *Please feel free to express your thoughts.
3E) If you were to use the app, what will be your preferred payment method? *
Required
3F) What features would you like to have in a gas delivery app/website? *You may select more than one *
Required
3G) If an app consists of the above features (Able to track gas delivery, Eligible for gas subscription plans that help in saving, Notify when your gas is running out, etc) Would you download the app? *
Thank you for being a part of our research! Your contribution is greatly appreciated :D
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