General Terms and Conditions

The Pineapple Cruise is an Event Brand owned by Interrobang Compass. Interrobang Compass, LLC (IBC) is an independent business apart from any cruise lines and only represents the cruise line brands as an authorized agent. All celebrities, performers, entertainers and volunteer staff are independent contractors.

In order to participate in The Pineapple Cruise convention events, you must buy your tickets and fares through Interrobang Compass or its authorized subsidiaries and agents.

All standard convention events are included with the price of your ticket unless otherwise stated as VIP and are subject to change at any time.

All convention seminars, activities and events are subject to change at the discretion of the event organizers.

Tickets are  nonrefundable after 30 days of making deposit. Travel Insurance is offered as an optional add on to protect you from unforeseen incidences which may cause you to cancel. Details of our Travel Insurance Program will be sent to you via email after reservation is completed. You may opt to use your own travel insurance provider.

By purchasing tickets, you agree to accept the terms and conditions of the applicable cruise line. In the event any term herein conflicts with any term with the applicable cruise line, the terms with the more restrictive measure will prevail.

Charges on your credit card statement will be from IBC, Interrobang Compass, The Ren Cruise, Can I Go Adventures or applicable cruise line.

By purchasing a ticket, you agree not to hold IBC, or any of its owners, subsidiaries, employees, contractors, affiliates or sponsors liable for any action that may arise from the purchase or usage of your tickets, including but not limited to travel arrangements before, after or during the cruise, medical emergency, pandemic, war, mechanical failure, death or act of God.

IBC is not responsible for any consequences that arise between consenting Adults. IBC is not responsible for non-consensual or illegal activities that may occur. If you feel threatened you should report this activity to the proper authorities immediately.

Once your reservation order has been received and processed, you will receive an e-mail confirmation and/or invoice within 72 hours.

IBC reserves the right to institute a change fee for any changes made to your reservation after your cabin has been finalized, up to $100.00. 

Minimum room occupancy is two people. If you are traveling alone, IBC will reserve under a solo passenger rate which will be higher than the published double occupancy rate.

Tickets do not include transportation to and from the cruise terminal or hotel arrangements before or after the cruise except as stated.

Taxes and Port Charges are subject to change. This is determined by the cruise line and foreign governments.

You are responsible to make sure you have the proper documentation for cruise travel. As of February 2018, you will need at least an original or certified birth certificate and a state issued identification. However, we recommend the use of a passport. For up to date information on the travel documents you will need, please visit https://travel.state.gov/content/passports/en/passports/forms.html .