* We cannot schedule service until the model number is provided. This allows us to order the correct parts for your machine. The model number is a sticker typically located on the front of the machine for the consumer to access.

The service charge will be collected AT THE TIME OF SCHEDULING OVER THE PHONE through a secured system. This service charge will be CREDITED TO THE REPAIR. All remaining payment is DUE AT THE TIME OF SERVICE and paid via cash, check, or credit card. Late payment is subject to a 33% late fee. Property management invoices are due upon receipt for which the late fee will be applied after 30 days. If Property Manager requires vendor information, this must be requested prior to scheduling. CANCELLATIONS must be made 24-hours prior to appointment time. For appointments on Mondays, cancellations must be made 72-hours prior. To cancel your scheduled appointment, you may call, text, or email prior to 24-hours and the service/diagnosis fee will be refunded in full. If you did not meet the service criterium and scheduled regardless, you will be charged the full diagnosis fee. RODENTS: If during diagnosis excessive rodent activity or feces is found, the technician will return the machine to its original condition (if partially disassembled). Further service may be denied and a 50% refund may be applied.