I am Alberto, co-founder of Edgeryders (https://edgeryders.eu
), a small company that grew out of an online community. Some of you may know me from e-mint or Vircomm 2013. I am completing a PhD thesis where I model online community management with quantitative instruments. I need your help in figuring out what online community managers actually do, so I can then model it. I have my own ideas and experience, but I am just one person.
I commit to publishing my data and thesis in the commons. Please feel free to reach out if you have any questions: alberto [at] edgeryders [dot] eu.