East Dunbartonshire Libraries - User Survey 2011

Thank you for taking the time to complete this survey.
Your feedback is important to us in how we can better improve our service.
This survey should only take about 5 minutes of your time.
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    I now obtain books from sources other than the library
    I now obtain music from sources other than the library
    I now obtain films and DVDs from sources other than the library
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    Reservations - 50p
    Reservations (concession) - 25p
    DVD rentals (for one week) - £1.05
    DVD rentals (boxed set for three week) - £3.10
    Children's DVDs (for one week) - £1.05
    Music CDs (for 3 weeks) - 60p
    Music CDs (concession for 3 weeks) - 30p
    Photocopying (per A4 sheet) - 10p
    Photocopying (per A3 sheet) - 20p
    Computer print-outs (per A4 sheet) - 10p
    Overdue charges (per day) - 7p
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    Facility to return items to any library in East Dunbartonshire
    Free access to PCs and broadband internet
    Computer Taster Sessions
    Feature film rental DVDs
    Music CD loans
    Request service on any items
    Opportunity to suggest buying items which we do not have
    Support for disabled customers
    Reading groups and author visits
    Information about local and family history
    Facility to reserve & renew items online
    Facility to reserve & renew items over the telephone
    Photocopying facilities
    Fax Facilities
    Bookbug Sessions for parents and babies/toddlers
    Holiday activities for children
    Children's Summer Reading Challenge
    Free Downloadable Audiobooks service
    Home Library Service
    Free Online Information Resources, e.g. Scran, Britannica
    Information and Reference service
    Archives Service
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    More attractive buildings and interiors
    Better air conditioning and/or heating
    More comfortable seating
    Better lighting
    Ability to access services via email
    Ability to access services via text messages
    Self-service facilities to issue or return items
    More material in your preferred language*
    24-hour post-box for returning items
    Better selection of books
    Better selection of CDs and DVDs
    More availability of popular books
    More items for sale (cards, book tokens etc.)
    Access to a collection of free ebooks
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