Formal Complaint: Privacy Policy Compliance and Data Usage

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This form allows you to write to Frontline Referrals Ltd to formally complain about how your personal information is handled, specifically regarding Frontline Referrals' privacy policy and current data practices.

Email *

Your contact details

Name *

Details of complaint

I am writing to formally complain about how you are handling my personal information, specifically regarding your privacy policy and current data practices.

I would like to complain for the following reasons (tick all that apply):

Concern 1: Lack of Transparency: Your privacy policy does not clearly state [e.g., that my data is shared with third parties / how long you keep my data].

Concern 2: Lawful Basis/Consent: You are processing my data for [e.g., marketing] but I did not provide explicit consent, and your policy does not clearly define the legitimate interests being relied upon.

Concern 3: Unclear Information: The language in your privacy policy is not transparent or easily understood.

Impact

Explain how this has caused you concern, distress, or inconvenience:

Required Action (from Frontline)

I request that you provide a full explanation of your data practices regarding my information and update your privacy policy to be compliant with UK GDPR. Please provide a full response within 30 days.

A copy of your responses will be emailed to the address you provided.

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This form was created inside of Uttlesford Citizens Advice.

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