Routine Waste Collections
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From Monday 3rd December 2018, DDL no longer visit any waste water collection point by default.                                                      All collections can be requested via this e-Form. You can submit test submissions for the implementation period to gain familiarity if you wish but ensure you select 'Real' if your request is genuine.                            It is suggested first time users read each point below thoroughly to gain a better understanding.                                            Additional phone support is provided by DDL on 01823 255999 during normal office hours.
Make finding this e-Form easier next time. Click the below link for a tutorial on how to save as a shortcut on your phone
- This form can be used from any internet enabled device with the exception of some Severn Trent desktop computers due to ST security policies.
- Depending on the size of your devices screen, and because of the length of some of the pages, you may need to use your finger to scroll up and down to access additional questions or buttons.
- Requests for collection from Monday to Friday sites (formerly fixed daily collections), must be made by 4pm each day, for a same day collection.
- Requests for collection from any other site (formerly On Request collections) must be submitted by 11am on the scheduled day for a same day collection. The schedule for each site can be found when you select the site name you require a collection from.
- Sites 'on stop'! Please note 'on stop' locations where samples will NOT be collected until the issue listed is resolved and DDL are made aware of resolution.
- Any late requests will be collected the next scheduled day.
- A single pot or bottle, is classed as 1 container.  You must log the total number of individual bottles / pots.
-To read the privacy policy follow this link:
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