Help Us Build the Metro Card You’ll Love

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This form exists to hear directly from you, the commuters. Your feedback will help us design a next‑generation metro card with features

How often do you use the metro?

Daily

2–3 times a week

Occasionally

Never

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What frustrates you most about your current metro card? (Select all that apply)

Can’t travel if balance is low

Recharge options are inconvenient

No rewards or bonuses

Card design is boring

What frustrates you most about your current metro card? (if there is anything else you wanna add up)

If a card allowed negative balance (with a small security deposit) like older Paytm cards, would you use it?

Yes

Maybe

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Which recharge option would you prefer?

Unlimited 1‑day travel pack at low cost

Mobile‑style data packs (e.g. monthly at a low price (e.g. 83 rupees each day for 30 days at just 2220 rupees))

Keep the current system

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Would you like a custom‑designed card with characters, shows, sports icons, etc. at minimal extra charges?

Yes, definitely

Maybe

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If the card included streak bonuses (daily use rewards) and referral bonuses (but it will only be applicable if you take data pack like plans initially), how likely are you to switch?

Very likely

Somewhat likely

Not likely

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will you consider this card if it's been sold at 300 (for reference current airtel metro card is being sold at 250 rupees with 0 preloaded balance) with 75 preloaded balance and 50 rupees security deposit

Yes

Maybe

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Would you still buy this card from online at a discounted price in exchange of your current metro card

Yes

Maybe

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Do you still think that people will buy this card online and prefer this over airtel metro card if given above listed features (please give reason if possible)

If this upgraded metro card was available today, how soon would you start using it?

Immediately

Within a month

Within 3–6 months

Never

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At what scale out of 10 would you rate this idea

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