Columbia Fire Department Community Stakeholder Survey
This survey below is to allow the Columbia Fire Department to gain the needed public input to complete our Strategic Plan. Once completed the Strategic Plan will serve as a guide for continuous improvement over then next three to five years, which will include goals and objectives.
Please rank the following services offered by the Columbia Fire Department in order of importance to you. (1 being the most important and 8 being the least important)
Fire Suppression
Emergency Medical Services
Fire Prevention
Technical Rescue
Hazardous Materials
Fire Investigations
Code Enforcement
Public Education
What does the Columbia Fire Department do well? (Strength)
Strength
Response Times
Facilities
Community Support
Equipment
Staffing levels
Diverse Workforce
Technical Expertise
Please use the space below to write in any additional strengths we should know about.
Your answer
What should the Columbia Fire Department do better? (weakness)
Weakness
Response Times
Facilities
Community Support
Equipment
Staffing levels
Diverse Workforce
Technical Expertise
Please use the space below to write in any additional weaknesses we should know about.
Your answer
What service or services would be beneficial for the Columbia Fire Department to add?
Your answer
What is the biggest challenge the Columbia Fire Department is facing or will be facing in the future?
Your answer
How many times in the past 12 months have you used the services of the Columbia Fire Department?
How would you rate your experience with the Columbia Fire Department personnel and services?
How effective is the Columbia Fire Department in delivering public education, information and fire prevention messages?
What is the best method for the Columbia Fire Department to deliver public education, information and prevention messages? Please rank the following, 1 is the best method for you and 6 is the worst method for you.
YouTube
Facebook
Twitter
TV
Radio
Print media
Please list anything you feel is important for us to know that we have not asked.
Your answer
Thank you very much for taking your time to help the Columbia Fire Department become a better organization.
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