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Taxpayer Correspondence Response Time
The Arizona Department of Revenue is continuously improvement its efforts to provide excellent customer service to our taxpayers.
Please provide an evaluation of your customer experience.
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What is the ideal response time when sending paper or email correspondence?
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One business day.
Two business days.
Three business days.
Five business days.
5-10 business days
What was the actual response time on your last interaction?
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1-3 days
4-5 days
5-10 days
11+ days
Are you satisfied with the current response times provided by ADOR?
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Yes
No
How would you rate your overall experience with ADOR's response times?
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Very Unsatisfied
1
2
3
4
5
Very Satisfied
What was your reason to contact ADOR?
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Your answer
Which department were you contacting?
*
Audit
AZ Tax Help
Collections
Customer Service
License and Registration
Tax Policy and Research
Other:
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