CTST COURSE REGISTRATION

The Certified Technical Support Technician (CTST) Program is an intensive two (2) week onsite learning experience designed to equip aspiring IT support professionals with the hands-on technical expertise needed to thrive in today’s tech-driven workplace.

From troubleshooting hardware and software to configuring networks and managing live support tickets, this program is built around real-world practice, not theory. You’ll spend most of your time solving actual IT challenges, guided by seasoned professionals who live and breathe tech support.

Why Join?
1. Expert-Led Training: Learn directly from experienced IT engineers and support professionals who’ve worked across enterprise environments and tech operations.
2. Fully Onsite and Hands-On: This isn’t a sit-and-listen kind of training. Expect real troubleshooting, real tools, and real systems from day one.
3. Mentorship and Career Growth: Learn in a tight-knit environment alongside mentors who are invested in your progress and career development.
4. Certification Ready: Earn a Certificate of Completion, with top performers gaining access to job placement opportunities, professional certification exam vouchers and advanced mentoring opportunities.

Who Should Apply?
•    Open to all aspiring IT support technicians and technical operations enthusiasts.
•    A recent graduate or professionals eager to start or grow a tech career.
•    Applicants with basic computer knowledge or networking familiarity — no deep prior experience required.
•    Must be available for the 2-week onsite program.

What You’ll Learn
Across 10 immersive days, participants will:
•    Master hardware and software troubleshooting for Windows and macOS systems.
•    Configure and diagnose network devices, routers, and connectivity issues.
•    Learn installation, updates, and system recovery techniques.
•    Practice remote user support, ticket management, Software troubleshooting, Hardware troubleshooting, Network troubleshooting and escalation procedures.
•    Build fluency with enterprise tools like Microsoft 365 tools, Command Line, and IT documentation platforms.

Email *
Full Name *
Degree & Course of Study (e.g. BSc. Accounting) *
Contact Mobile Number (For Phone calls & WhatsApp)  *
Location, State (e.g. Ikeja, Lagos) *
Grade on Graduation *
Required
Year of Graduation *
Have you completed NYSC? *
Required
What year did you complete your NYSC program?   *
Age (e.g. 30) *
Are you currently employed?  *
This is a two (2) weeks onsite program. Are you committed to attending all classes physically?  *
Do you have a laptop to use for the duration of this program? *
Why are you interested in joining the Certified Technical Support Technician (CTST) Training Program?   *
Do you have any prior IT exposure (self-study, online courses, volunteering, etc.)?  (If Yes) Briefly describe your IT exposure *
How did you get to know about this program? *
Required
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