2018 Lancaster JetHawks Fan Survey
Thank you for being a part of the 2018 Lancaster JetHawks season! We have a few questions we would like to ask you about your experience at the ballpark in order to learn more about how we can improve for next season.

Please complete the contact information at the bottom of the page in order to receive 4 grandstand tickets* to the Friday, April 5th, 2019 JetHawks game, and be entered for the chance to win a night with 10 friends in a JetHawks suite!

*Limit one set of 4 tickets per household

Which of the following best describes you? (Select all that apply) *
Required
How many games did you attend in 2018? *
How do you use your tickets? (Select all that apply) *
Required
How would you rank your ticket buying experiences? (5 being the best) *
5
4
3
2
1
N/A
At the ticket window, walking up the night of the game
In person at the box office, in advance of the game
Online from a computer
Online from a mobile device
By calling our team offices
Comments about purchasing tickets
Your answer
What social media accounts do you use to follow the JetHawks? (Select all that apply) *
Required
Where did you see the JetHawks advertised? (Select all that apply) *
Required
How would you rate your experience with us this season in the following areas (5 being the best): *
5
4
3
2
1
n/a
Promotional theme nights
In-game promotions
Mascot interactivity
Office hours and accessibility
Ticket window wait times
Bathroom lines
Bathroom cleanliness
Stadium cleanliness
Concessions lines
Comments about your ballpark experience:
Your answer
How did we meet your food & beverage expectations in the following areas: (5 being the best) *
5
4
3
2
1
n/a
Menu item quality
Menu item pricing
Menu item options
Lines and wait times
Comments about Food & Beverage
Your answer
What food and beverage items, if any, would you like to see added to our menu?
Your answer
How did we meet your merchandise expectations in regard to the following (5 being the best)? *
5
4
3
2
1
n/a
Merchandise quality
Merchandise pricing
Merchandise options
Merchandise lines and wait times
Comments about merchandise:
Your answer
What is the primary reason you attend JetHawks games? *
Your answer
What improvements could be made to make your attendance at future games more enjoyable? *
Your answer
On a scale of 1-5 (5 being the most), rank which type of promotions/giveaways you want to see more of in 2019: *
5
4
3
2
1
Firework Nights
Wearable Giveaways (such as: hats, shirts, jerseys etc.)
Other Giveaways (such as: bobbleheads, backpacks, kids items)
Theme Nights (such as; Harry Potter Night, Summer Halloween etc.)
Food Specials (such as Thirsty Thursday with $2 food & drinks)
Other giveaways/promotions you are interested in for 2019:
Your answer
Additional comments or suggestions:
Your answer
What is your age:
Gender
Fill out the information below to receive 4 grandstand tickets to our first Friday night game of 2019 PLUS be entered to win a night in a JetHawks suite!
*Must fill out contact information to receive tickets. Only one set of tickets per household.
Full Name
Your answer
Mailing Address (Street, City & Zip)
Your answer
Email
Your answer
Phone Number
Your answer
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