Customer Experience Survey
Thank you for taking the time to complete our survey. We value your feedback.
How did you hear about Teacher Heaven?
Which Teacher Heaven location did you last visit?
What was the purpose of your last visit to Teacher Heaven?
The last time you visited Teacher Heaven you ...
Please indicate the degree to which you agree/disagree with the following statements pertaining to customer service. If you do not recall, please skip the item.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Store is conveniently located
Store appeared neat and clean
Store layout is easy to shop
A good variety of products
Products match my expectations
During your last visit, when you think about our customer service specifically, what impressed you the most and where do you see room for improvement?
Your answer
Please indicate the degree to which you agree/disagree with the following statements pertaining to customer service. If you do not recall, please skip the item.
Strongly Agree
Somewhat Agree
Neutral
Somewhat Disagree
Strongly Disagree
I was greeted by a staff member
The staff was dressed appropriately
The staff was attentive to my needs
The Frequent Buyer Card was offered/stamped
The checkout process was effective and efficient
During your last visit, when you think about the appearance of our store and products specifically, what impressed you the most and where do you see room for improvement?
Your answer
Please select any and all promotions you were informed about during your visit?
How likely are you to recommend Teacher Heaven to a friend or colleague?
Very Likely
Very Unlikely
Please indicate below if you have any other suggestions or comments that would improve the shopping experience at Teacher Heaven and include contact information if you would like a Teacher Heaven representative to reply. If you have an immediate concern, please email jamie@teacherheaven.com.
Your answer
Please enter your e-mail address below if you would like to be entered in a monthly drawing for a $20 Teacher Heaven Gift Card.
Your answer
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