Venatious Customer Opinion Survey
Answer the questions below for a free bottle of water or candy (while supplies last).
This survey is confidential. We will use your feedback to make Venatious even better.
Who are you?
I am a player
I am a parent / guardian of player
How did you first hear about Venatious?
Invited to birthday party
How do you usually get to the mall?
Drove a car
Driven by friend/parent etc.
What town do you live in?
Santa Cruz (East of Downtown)
Santa Cruz (West of Downtown)
Education. What are you currently attending?
no longer in school
boy / man
girl / woman
How long did it take to get here?
less then 15 minutes
15 - 30 minutes
30 - 45 minutes
45 - 60 minutes
How often do you visit Venatious? At least:
Every Other Week
Once a Month
Once in 3 Months
Once a Year
This is my first visit/ I don't know
Which systems do you play at home?
Gaming PC (has high powered graphics card)
I don't play video games at home
Do you like playing games at Venatious?
Yes, love it
I like it but I don't really love it
It's not good at all
I am not a player / come with my child
What is your favorite thing about Venatious?
Feel free to select more then one answer or write your own
Like to play with my friends
Meet new people
Try new games that I don't have
Play PC or consoles that I don't have
Just killing time
Better rig then I have at home
I can play without disturbing / annoying my parents / partner at home
I can play while my parent / partner is shopping at the mall
How can we make Venatious better?
What would make you visit more often?
How would you rate the customer service at Venatious?
please tell us about your how well you were treated by Venatious staff
There is no customer service
How can we improve our customer service?
Did you play any M rated games?
Were there a game or two that you wanted to play today that we did not have?
Would you come more often if there were no M games allowed?
Come more often
Come less often
Would not come
Would you come to Venatious more often if M games where separated from other games?
(for example by a wall or partition)
How do you feel about our prices?
Price is a bargain
Price is fair
Price is a bit high
Price is plain too high
I did not play because price is ridiculous
I don't care about no stinking price
Would you come to play more often if there are more people of your age?
wouldn't make any difference
How do you pay for your vist to Venatious?
check the one that best describes your situation
I have allowance (daily, weekly or monthly)
My parents or guardian pay whenever I visit
Paid by friend
Paid by relative
How long have you been a customer at Venatious?
please select best answer
first time visitor
less than a month
less then 6 months
less then 1 year
less then 2 years
more than 2 years
Are you visiting other stores in the mall today?
Would you be at the Mall today if it were not for Venatious?
How do you rate this shopping mall?
we are talking about Capitola mall in general, not Venatious store
What can Capitola mall do for you to come more often?
What would you like to get for filling out this survey?
Once again, this survey is confidential and will not be published for public viewing. We truly appreciate your time to make Venatious better!
Nothing, thank you is enough!
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