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FF&E Design and Procurement Survey
Thank you for taking the time to complete this brief survey. Your feedback is invaluable and helps us continue to refine our process and elevate the client experience.
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Email
*
Your email
Overall Experience
*
How satisfied were you with the procurement process overall?
Very Satisfied
1
2
3
4
5
Very Dissatisfied
Communication
*
Was communication clear and consistent?
Yes
Somewhat
No
If not, what could be improved? (Optional)
Your answer
Information
*
Did you feel informed throughout the process (design, procurement, install, punch)?
Yes
Somewhat
No
Anything you wish you'd known earlier? (Optional)
Your answer
Budget
*
Were the monthly budget summary updates helpful?
Yes
Somewhat
No
Any suggestions for making them better? (Optional)
Your answer
Products
*
How would you rate the quality of the products?
Excellent
1
2
3
4
5
Poor
Did the selections reflect your design vision?
*
Yes
Somewhat
No
Any issues with lead times or availability?
*
Yes
Somewhat
No
Timeline
*
Was the process completed on time?
Yes
Somewhat
No
If not, what could be improved? (Optional)
Your answer
Customer Service
*
How would you rate the customer service?
Excellent
1
2
3
4
5
Poor
Any standout moments or concerns? (Optional)
Your answer
Issue Resolution
*
Were issues resolved quickly and effectively?
Yes
Somewhat
No
Not Applicable
Example? (Optional)
Your answer
Future Projects
*
Would you work with us again?
Yes
Maybe
No
What would affect your decision? (Optional)
Your answer
Final Thoughts
Any other feedback or suggestions? (Optional)
Your answer
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