Crabs Fan Survey 2021
Please take a moment to complete the Crabs Fan Survey below. All questions are optional but the more information you can provide the better. At the end of the survey, please enter your email address for a chance to win a 2022 Season Pass.
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Which type of fan best describes you?
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How many Crabs game did you attend in 2021?
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Did you attend more games or less games in 2021 than previous years?
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Based on your answer above, why did you attend more/less/same games than previous years?
How do you typically purchase your tickets? (select all that apply)
Which ticketing method do you prefer?
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How many years have you been attending Crabs games?
Where do you prefer to sit in the ballpark?
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In 2021, the Crab Grass Band played in front of the Judo Hut. In previous years, the Band played in the firstbase bleachers. Where do you think is the best spot for the band?
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What is your primary means of receiving information about Crabs Baseball?
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Have you ever used any of the methods below to follow a game when you couldn't attend? (check all that apply)
How would you rate the quality and content of the play by play on Crabs radio?
Unacceptable
Outstanding
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How would you rate the venue environment at the Arcata Ballpark? (e.g., seating quality/comfort, bleachers, walkways, leftfield/rightfield seating, amenities, etc.)
Unacceptable
Outstanding
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How could we improve your venue experience? (optional)
How would you rate the bleachers at the Arcata Ballpark?
Unacceptable
Outstanding
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How could we improve your bleacher experience? (optional)
How would you rate the safety and security at the Arcata Ballpark?
Unacceptable
Outstanding
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How could we improve your safety and security experience? (optional)
How would you rate your experience with game day staff?
Unacceptable
Outstanding
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How could we improve your game day staff experience? (optional)
How would you rate your overall experience with food and beverages?
Unacceptable
Outstanding
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How would you rate the menu options at the concessions stand?
Too few choices
Too many choices
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How would you rate the wait time to order your concessions?
Way too short
Way too long
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How would you rate the menu options at the beer/wine/cider bars?
Too few choices
Too many choices
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How would you rate the wait time to order your beer/wine/cider?
Way too short
Way too long
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What is your preferred method to pay for concessions and beverages?
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How could we improve your food and beverages experience? (optional)
How would you rate your experience with the souvenir stand?
Unacceptable
Outstanding
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How could we improve your souvenir stand experience? (optional)
Which best describes you as a Crabs fan?
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What is your opinion of the 7:00pm game times for Tuesday/Wednesday/Friday/Saturday night games?
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How would a 6:15pm start time for Tuesday/Wednesday/Friday/Saturday night games affect your attendance?
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Please add any specific feedback regarding 6:15pm or 7:00pm game times (if neccessary).
How would you like to see the rightfield seating area utilized? Please rank the following choices:
1
2
3
4
General Seating
Reserved for Picnics
Beer Garden
Other
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Please add any specific feedback regarding rightfield utilization, especially if you chose "Other".
How would you rate Crabs Camps?
Unacceptable
Outstanding
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How could we improve Crabs Camps? (optional)
How would you rate your overall Crabs game day experience at the Arcata Ballpark?
Unacceptable
Outstanding
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How could we improve your overall game day experience to make it more enjoyable? (optional)
How would you rate the overall Crabs game day experience at the Arcata Ballpark for your child(ren)?
Unacceptable
Outstanding
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How could we improve your child's/children's overall game day experience to make it more enjoyable? (optional)
To what extent did your experience at the Arcata Ballpark meet your expectations?
Feel short of my expectations
Exceeded my expectations
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Based on your experience, how likely are you to recommend attending Crabs games to a friend?
Not at all likely
Extremely likely
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Please tell us why you provided your rating in the previous question.
Please provide any additional feedback to help us improve your experience at the Arcata Ballpark.
Please provide feedback on what we have been doing well so we can continue to build on this area.
In what city do you reside?
What is your age?
Please provide your email address for a chance to win a 2022 Season Pass:
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