Glossary Challenge
Know your terms? ...face the glossary challenge.
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1.) It is the Organization's responsibility to setup their platform.
1 point
2.) On an approval basis, the Executive Approver will receive all requests.
1 point
3.) The customer will contact the Travel Agent when they need to make bookings on the Travelapp.
1 point
4.) A "person" refers to an individual traveler for leisure travel or linked to an organization for business travel.
1 point
5.) The "Account Manager" is assigned to service a particular customer or organization with travel bookings on a leisure or corporate basis.
1 point
6.) Salutation refers to Dr. / Prof / Prof. Dr.
1 point
7.) The "Title" refers to Mr / Mrs / Ms .
1 point
8.) A Travel Agent is an employee in a Travel Agency or Travel Management Company that faces the customer. The Travel Agent arranges and manages travel bookings and any concern of a customer.
1 point
9.) An "Order" represents a quotation sent to a customer without a PNR being created in the GDS.
1 point
10.) An "Offer" is a booking created for a client with a PNR. PNR will auto-cancel in the system after time limit has been reached.
1 point
11.) PNR's may not be imported from the GDS.
1 point
12.) The "Travel Plan" is a complete itinerary sent to the customer showing all services booked by the Travel Agent.
1 point
13.) "Items" refers to an outline of travel services selected for the customer/traveler. Non-GDS items can be added to complete travel offer/order for the customer/traveler.
0 points
14.) The client may retrieve all their confirmations and vouchers on the Travelapp by logging in.
1 point
15.) An Organizations Travel Policy needs to be created each time a new reservation is made for that Organization.
1 point
16.) An Organizations Travel Policy needs to be created each time a new reservation is made for that Organization.
1 point
17.) Each Agency must contact Welltravel when loading new suppliers.
1 point
18.) Reports can be retrieved relating to a supplier / airline / Agent/Organization / Cost Centre / Traveler in a specific time frame from a specific area.
1 point
19.) When a booking has been done on the Travelapp by the customer a message will be sent to the Travel Agent and he / she is able to view this under "Notifications".
1 point
20.) A "Product" refers to a package / commodity which is not bookable via the GDS. This can be added as an "Item" on the "Order".
1 point
21.) All service fees need to be sent to Welltravel to load on the platform.
1 point
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