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Chromebook Help Request Form
Before you complete this form, you should
troubleshoot your own device
to try to fix the problem.
* Indicates required question
Email
*
Record my email address with my response
Your LAST name
*
Your answer
Your FIRST name
*
Your answer
Your student ID number
*
Your answer
What grade are you in?
*
6
7
8
What is your schedule?
L
ist each class by period and teacher - example
-
per 1: Poort, per 2: Fliss, per 3: Mays, per 4: Fischels,
per 5: Blincoe, per 6: Chiavini, Homeroom: Norris
*
Your answer
What device do you have?
*
This is my device.
This is a temporary loaner because my device is in repair.
This is a daily library loaner.
What color is the asset tag that's on the bottom of your Chromebook?
*
Green
Blue
Purple
Red
Black
Yellow
Orange
Brown
Aqua
What are the letters and numbers from your Chromebook's Asset Tag?
(This is the colored tag on the bottom of the device that starts with letters and has numbers after the letters)
*
Your answer
What's wrong with the Chromebook?
*
Physical damage
Track pad isn't working/cursor is gone
Won't turn on
Device won't charge
Won't connect to WiFi
"Missing Chrome OS" message
Touchscreen isn't working
I lost my Chromebook
Chromebook is locked
Other:
Required
If the Chromebook has physical damage, please describe the damage
AND how it happened.
Your answer
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