Cancellation and Transfer Request Tracking

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We are tracking the retention rate of our teachers and studio. We want to give students the best possible experience and figure out where we may have room to grow, especially when they choose to leave the studio or switch teachers. Please fill this out when you process a cancellation or transfer so we can follow up accordingly.

Team Member Name

Teacher Name *

Student Name *

Parent/Guardian (if applicable)

Cancellation Effective Date *

The date of their last lesson

YYYY

What type of cancellation/transfer? *

Transfer

Cancellation

Pausing lessons

Summer cancellation

What was the reason for cancellation or transfer? *

Student complaint

Schedule change or conflict

Other

Please give as many details about this cancellation as you can, including and especially any feedback given about the reasons for the change or cancellation.

Did you send/schedule the cancellation email? *

Yes

No (Ah! Now is the time! Please complete that and then select 'Yes' unless this is a transfer to another studio, then don't send the email)

Comments and Notes

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