Customer Satisfaction Survey for Procurement
Please let us know about your experience with our product and service.
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Please state which group you work with.
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How satisfied are you that the Procurement Team understands your project's needs?
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I can readily access the information I need about my order lead time.
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The Procurement Team keeps me informed about progress in responding to my orders.
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How satisfied are you with the information/advice the Procurement Team provides in response to your orders?
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Are your orders sent to the Procurement department responded to promptly?
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Does the items the procurement team provides meet your required specifications and satisfaction?
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Are the quantities delivered by the procurement team meet your stated quantities needed and of no defect?
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Were our personnels/Logistics representatives responsive & helpful in addressing your needs?
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Did the Logistics/Procurement team meet your specific transportation requirements like temperature-controlled transport, special handling or hazardous material handling?
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How would you rate your experience with us?
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Do you have any suggestions as to how to improve our service delivery?
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