Feedback / Complaint Form
Harrow Community Action (HCA) aims to provide the highest quality services at all times. However, from time to time there are occasions when users of our services may feel that the quality or level of service provided falls short of what can reasonably be expected. Your continued involvement and goodwill is of great value to us. If you have feedback or a complaint, we would like you to tell us about it.
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Which service does your feedback, or complaint, refer to:
Outline of feedback or complaint
Date of incident
Your name (optional)
Your email address
Corrective and preventative action (where applicable) shall be agreed, and the complaint resolved, within 28 working days of receipt. If this is not possible, you will be informed of the progress of the complaint if you leave an e-mail address.
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