Streets, Mobility and Small Business during COVID-19
Many street level businesses in the City of Pittsburgh have suffered tremendous losses over the past two months. Those that have continued to operate have had to rapidly reengineer HOW they do business in this new environment of aggressive mitigation.

The public streets, curb sides, and sidewalks - and the many different forms of mobility that travel upon them - have become increasingly important in curbside commerce, social distancing space, and safe and secure travel for patrons and workers.

The City of Pittsburgh, Department of Mobility and Infrastructure, is exploring strategies to utilize streets and curbs to better support local street level businesses and local economic recovery.

We would appreciate input from business owners and operators in response to this brief survey. Responses will be kept anonymous and information will be compiled for use in aggregate form. Please note that information is to assess citywide business needs and are not specific requests.

For more information on how the Department of Mobility and Infrastructure is responding to conditions resulting from the COVID-19 pandemic, please see pittsburghpa.gov/DOMI/COVID-19
What is the principle type of business you are responding for?
Are you currently able to operate or conduct any level of business?
Clear selection
If Yes, please estimate the percent of business you have been able to maintain over the past month
Clear selection
If NO, when do you expect you will resume business?
Clear selection
Do you own or rent your building?
Clear selection
How do you currently (e.g. over the past month) use or depend on the street space in the vicinity of your establishment? (check all that apply)
Which use of the street space would be MOST VALUABLE in supporting the economic viability of your establishment? (Choose UP TO 3)
Do you have or expect to have customers queuing in the street outside your establishment?
Clear selection
Do you offer, or expect to offer, curbside pick-up or delivery?
Clear selection
Do you have or would like to have outdoor seating (for carry out eating or table service dining)?
Clear selection
Which web application(s) do you use for online ordering and sales? (if none, please insert N/A)
If you use a delivery service such as GrubHub, Instacart or similar, please list below.
Please indicate to what extent the following would be helpful or harmful to your business operations:
Quite harmful
Somewhat harmful
No effect
Somewhat helpful
Quite helpful
I don't know
Full street closure to permit pedestrianization of the street, retail sales and seating (parking and loading on side streets)
Street closure only at peak hours (e.g. weekends or evenings) with vehicle access at all other times
Conversion of a number of on-street parking spaces to sidewalk space, seating, or queuing space.
Reservation of a number of on-street parking spaces for curbside delivery.
Permission to use nearby open space (e.g. parklet or empty parking lot) for sales, seating or queuing of people.
Permission to use nearby parking lot for vehicle queuing for deliveries or short term parking.
Significant traffic calming on the street to slow all vehicles down and permit more shared use of the street.
Clear selection
What percent of your customer base (prior to COVID-19) do you estimate came from?
<10%
10% - 25%
25% - 50%
50% - 100%
Less than 1 mile away
1 to 5 miles away
5 to 15 miles away
More than 15 miles away
Clear selection
What portion of your patrons TYPICALLY used to come to your establishment by:
<10%
10% - 25%
25% - 50%
50% - 100%
Personal car (drove and parked)
Dropped off (Uber/Lyft or other)
Transit
Bicycle (or similar)
Walked
Clear selection
What are your busiest hours of operation (Choose UP TO 3)
How many employees do you have?
Clear selection
What percentage of your employees live:
< 25%
25% - 50%
50% - 75%
75% - 100%
Close to work (0 - 2 miles)
Not too far away (2 - 10 miles)
A ways away (> 10 miles)
Clear selection
What percentage of your employees TYPICALLY (used) to come to work by:
< 25%
25% - 50%
50% - 75%
75% - 100%
Walking
Biking (or similar)
Taking transit
Carpooled with others or were dropped off
Drove their own vehicle
Clear selection
Do you have access to the personal protective equipment (PPE) necessary for you to reopen?
Clear selection
Have you accessed any of the available emergency funding sources?
Clear selection
If yes, which emergency response funds have you used (e.g. Federal, state, URA, Bridgeway Capital, Kiva, other local sources)?
Will you need to access flexible financing during your reopening/transition phase?
Clear selection
Do you need other, non-financial assistance in the transition phase?
Clear selection
What assistance do you need? (Examples: Help getting or expanding your business online, design assistance to conduct business safely inside your store, longer term business planning)?
Have you been able to access information about opening your business in the yellow phase?
Clear selection
What neigborhood(s) are you in?
Are you a member of a business association or community association, and if so, which one(s)?
What is the name of the business(es) you are completing this form for?
Is there anything else you would like to share?
If we could follow up with you for further information or to explore improvements in the vicinity of your business, please leave your name and the best means to contact you.
Thank you so much for your input. Be well and stay safe!
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