Customer Feedback / Questionnaire
We would love to hear your thoughts or feedback on how we can improve your experience!
How long have you been a customer of aPlus?
Less than six months
Six months to a year
More than 2 years
What Out of School Care services do you use with aPlus?
After School Care
School Holidays: Explorers
School Holidays: Awatea
School Holidays: Holiday Fun
What aspects of aPlus After School Care does your child enjoy?
Interacting with other children
What aspects of aPlus School Holiday programmes does your child enjoy?
Trips: Fun (Flip City, Daytona, Laser Tag, High Ropes etc)
How likely are you to recommend aPlus to others?
Not at all likely
Overall, how satisfied or dissatisfied are you with the care aPlus provides for your child/ren?
Neither satisfied or dissatisfied
Which of the following words would you use to describe our care? Select all that apply.
How well does our service meet your needs?
Not so well
Not at all well
How would you rate the value for money of the product?
How responsive have we been to any questions or concerns about our service?
Not so responsive
Not at all responsive
Do you use our online customer facility My aPlus?
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