Costco Travel Car Hire Cancellation Form
If you wish to cancel a car hire reservation, please fill out the form below. This temporary solution is intended to provide an alternative to contacting our call centre.

You will receive an email confirmation once your reservation has been cancelled. We are working the requests based on departure date and we appreciate your patience.
What is your membership number? *
What is your Costco Confirmation Number? *
What is your email address? *
What is your pick-up date? *
Cancellation Fees on Pay Now bookings
Please note Alamo and Enterprise are currently waiving all cancellation fees. Hertz is waiving cancellation fees for travel restricted areas. If a cancellation fee applies to your booking, we will email you the total amount refunded to you.

Refunds will appear in the account the rental was paid with within 10 working days of the cancellation date.
Confirmation of Cancellation *
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