TTCriders Survey: Safety on Public Transit

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About this survey

The provincial mask mandate on public transit lifted on June 10th, 2022 and was not extended by the TTC or City of Toronto. There have been several random and violent attacks on the TTC subway system in recent months. Transit users have also been sharing broad safety concerns throughout the COVID-19 pandemic, such as the use of face masks, crowding on buses, the rise of anti-Asian racism (read the https://www.covidracism.ca/ report to learn more), & more. Use this survey to share some of your experiences, concerns, and ideas related to public transit and safety. TTCriders will use your insights to call on decision-makers to take action.

TTCriders is a membership-based group of transit users. Learn more and get involved at www.ttcriders.ca.

Masks remain mandatory on Wheel-Trans as of June 10, 2022, but not on the "conventional" TTC. How will this affect your transit use?

Do you feel safe while taking public transit?

Yes

Usually

Rarely

Other:

Clear selection

How often do you take public transit?

Every day

Most days

A few times a month

Rarely

Other:

Clear selection

If you don't always feel safe taking transit, share more about what makes you feel unsafe

What are some changes that would make you feel safer taking public transit? Select all the options that apply or share your additional ideas.

More staff to educate about face masks, distribute them, & ask people to wear them

More frequent night bus service

More support staff to connect people experiencing homelessness with resources

An action plan to end anti-Asian racism on public transit

More staff in stations and on subway platforms to help navigate the system

More staff on subway train cars

More emergency call buttons

Safety doors at the edge of subway platforms (platform edge doors)

Ending fare enforcement

Less crowded buses, streetcars, subways

None of the above - I feel totally safe taking transit

More lights and streetlights near bus and streetcar stops

Better snow and ice clearing at bus and streetcar stops

Better accessibility supports (e.g. ensuring stations are physically accessible, better wayfinding and signage about how to use elevators and pass on escalators, etc).

Other:

Anything else you want to share about what safety on public transit means to you?

The TTC's 15-Year Capital Plan includes an upgrade to the current system to install "platform edge doors" but the $1.3 billion cost is not funded. What do you think about this upgrade?

I support investment in platform edge doors

I don't know - I need to learn more before having an opinion

I don't support investment in platform edge doors

Other:

Clear selection

Anything else you want to share about platform edge safety doors?

The TTC is planning to eliminate a second staff person on subway trains, called the subway guard, who is responsible for watching that the doors are clear before the subway departs and other responsibilities. What do you think about this change?

I support keeping the subway guard position on subway trains

I don't know - I need to learn more before having an opinion

I don't support keeping the subway guard position on subway trains

Other:

Clear selection

Anything else you want to share about subway guard position?

Leave any other comments or ideas about safety on public transit.

Thank you for sharing your thoughts and experiences.

To get more involved with TTCriders, sign up at https://www.ttcriders.ca/

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