CAIA Advisory Service Feedback Questionnaire 2020/21
1. Are you satisfied with the service you have received?
Clear selection
Could you explain more?
2. Was the service from the advisor polite and welcoming?
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3. Did the advisor give you information that was easy to understand?
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4. Are you satisfied with the professional knowledge and competency of the advisor?
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5. How well did the advisor keep you up-to-date with the progress of your query?
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6. Did the Advisor resolve your query?
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Could you please explain more ?
7. What do you think would have happened without CAIA’s advisory service? Please explain more
8. Do you feel more knowledgeable, confident, less stressed and better able to cope with your problems now?
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9. Would you recommend others to use CAIA's Advisory service?
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Do you have any further needs that we can address, or comments and suggestions to improve CAIA’s Advisory services?
10. Thank you for completing this questionnaire. Your responses are completely confidential. However, if you would like us to contact you to discuss any of the issues raised, please complete your name and address below. (Optional)
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