Ear, Nose and Throat (ENT) Services
To help with future planning we would like to find out about your experiences of using Ear Nose and Throat services in West Hertfordshire.
Have you used ENT services in the last 12 months?
Where did you go for this service?
Please rate your experiences:
Yes
No
Sometimes
Not sure
Are you satisfied with the service you received?
Would you like to see any improvements to the service?
Were you satisfied with the location and accessibility of the service in terms of transport etc?
Were you satisfied with the waiting time to access the service?
Were you satisfied with the waiting time to be seen at your appointment time
Would you like to access services closer to where you live, in a communit setting?
Please leave some comments to explain your ratings above.
Your answer
What is most important to you?
Very Important
Important
Not important
No Opinion / don't know
Prefer not to say
Where possible having all tests done on the same day as my appointment
Where my condition involves more than one specialist - to be able to see both specialists on the same day
Having a choice of appointment
Consistency in clincial staff providing my treatment
To be involved in the decision making about the care I receive
So you have any other thoughts on the ENT service that you would like to share?
Your answer
Please leave your email if you would like to be kept informed about local health services or if you would like to be contacted further about this survey
Your answer
We would like you to tell us a bit more about yourself (this is optional). Are you:
What age group are you?
Which of the following best describes your ethnic background
Do you consider yourself a disabled person?
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