St. Paul University Dumaguete (SPUD) Customer Satisfaction Survey
BASIC EDUCATION DEPARTMENT
To our most valued customers:

The St. Paul University Dumaguete (SPUD) Administration, Faculty, and Staff would like to thank you for giving us the opportunity to serve you better in the fulfillment of our duties, mission, and vision as a university. Please help us by taking a few minutes of your time in answering this online customer satisfaction survey. In this way, SPUD will be able to gauge the effectivity of its services and be able to pinpoint which services to improve and take action on.

Please be assured that your opinions regarding SPUD's services will be appreciated and considered with utmost confidentiality.

Thank you very much. God bless.

CARITAS CHRISTI URGET NOS!

Please indicate whether you are a parent, an alumna/alumnus, or a student of SPUD.
Department
Please indicate the department you are in (e.g. High School, Grade School).
SPIRITUAL NEEDS PROVIDED
Monthly Mass
Recollection
Campus Religious Organizations
Christian Life Education
Community Extension Services (CES) Activities
Model Faith in Action
Chaplain
Religious Activities (Marian Camp, Living Rosary, etc.)
STUDENT SUPPORT SERVICES (STUDENT SERVICES)
Career Guidance Program
Counseling Program
Testing Program
Employment Information Program
Medical and Dental Care Program
Scholarship Program
STUDENT SUPPORT SERVICES (GUIDANCE AND COUNSELING)
Student Orientation Program
STUDENT SUPPORT SERVICES (GUIDANCE AND TESTING)
Placement Testing
Psychological Counseling
Career Choices Assistance
Job Placement
Staff Delivery of Service
STUDENT SUPPORT SERVICES (CANTEEN)
Adequacy of Food
Service System
Cleanliness
Canteen Staff Delivery of Service
Space
Pricing
STUDENT SUPPORT SERVICES (SECURITY)
Alertness
Delivery of Service
STUDENT SUPPORT SERVICES (CLINIC)
Cleanliness
Space
Availability of Medicines
Availability of Attending Physician/Dentist
Service System
Medical and Dental Care Program
INSTRUCTION
Provide Balanced Education
Discipline Policies
Integrating Curriculum
Integrating Policy
Grading System
Methods of Teaching
Classroom Management (class attendance of students and faculty, class size, academic atmosphere)
Recognition of Outstanding Students
Co-Curricular Activities
Academic Counseling
Instructional Counseling Time
FACULTY
Teaching Competence
Attitudes and Values
Fosters Student Growth
Treatment of Students and Parents
Academic Counseling
PARTNERSHIP WITH PARENTS AND COMMUNITY
Parents' Orientation Activities
School Visit by Parents
School Newsletter
Parents' and Teachers' Association
FINANCE OFFICE SERVICES
Payment Terms/Schedule
Office Location
Office Hours
Staff Delivery of Service
ADMINISTRATION
Leadership Competence
Managerial Competence
Attitudes and Values
Treatment of Employees, Parents and Students
COMMENTS/SUGGESTIONS
Your answer
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