Restore My Memrise Streak
Submit a request to restore your Memrise Streak.
Please note: submissions may take up to 10 days to be processed. Please keep up with your daily Streak in the meanwhile to see the changes appear. To reset multiple Streaks, please submit a separate request for each Streak loss.
Unfortunately we can't restore your overall/general streak - only course streaks.
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What's your Memrise email address?
Please provide your email address associated with your Memrise profile. If the information you provide is not correct, we will be unable to restore your Streak.
Which course(s) did you lose your Streak on?
Please enter the course name as it appears on your Memrise account, e.g. "Portuguese (Portugal) 1”. If the information you provide is not correct or not specific enough (e.g. “English”, instead of “English (UK) 1”), we may be unable to restore your Streak. You can enter multiple courses. Important: your daily goal settings need to be active on the course in question (see gif below) otherwise we won't be able to restore your streak. Finally, please also note: we won't be able to restore your overall Streak that you can find in your learning stats - more info about this at
How many Streak days did you lose?
i.e. the highest number of Streak days you had until losing it. If you can't remember the exact number of days, please provide an estimate.
On which day did you lose your Streak?
Please use the dd/mm/yyyy format (day, month, year). If you can't remember the exact date, please provide an estimate. The date cannot be in the future.
Are you a Memrise Pro or Free customer?
This answer will not affect our decision to restore your Streak, or the time it will take us to do that. This is only used for internal tracking purposes. :)
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