Illini Gadget Garage Diagnostic Form
Help us help you! Fill out the below information so we can better assist in troubleshooting.
Best way to contact you: (Email, Phone, Facebook) and list the Contact Information.
What device(s) are you looking to repair? Ex: HP Pavilion g6 Laptop
Is the issue with the hardware, the operating system (or both)? Enter "N/A"if not applicable.
Briefly describe the issue with your device (no need to be technical, just help us understand the problem, e.g. "cracked screen," "CD player won't play though disc spins," etc.)
Do you know what platform or operating system you are using? Enter "N/A" if not applicable.
How old is the device?
Do you have an owner's manual? If so, please bring it in with your device.
Is the device still under warranty?
When are you planning on coming in to work on your device? (Note, we'll work WITH you, rather than perform the repair FOR you. Please plan for at least half an hour to sit down and begin working through the problem.)
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