Illini Gadget Garage Diagnostic Form
Help us help you! Fill out the below information so we can better assist in troubleshooting.
Name (First and Last)
Please provide your contact information (an email address, phone number, etc.) so we can respond to you about this inquiry.
Preferred method of contact
What device(s) are you looking to repair? (The more specific the better. Ex: Apple iPhone 6s Plus, Model A1522)
Is the issue...
Physical (Cracked Screen, dead battery, etc)
Software (Computer/App crashes, failed updates, etc.)
Neither/Does not Apply
I have no idea
What seems to be the problem with the device?
Do you know what operating system you are using? (Windows [10, 8, etc.], MacOS [Sierra, El Capitan, etc], iOS, Android.) Enter "N/A" if not applicable.
How old is the device?
Do you have an owner's manual? If so, please bring it in with your device.
Is the device still under warranty?
When are you planning on coming in to work on your device? (Note, we'll work WITH you, rather than perform the repair FOR you. Please plan for at least half an hour to sit down and begin working through the problem.)
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